Gmail App Not Forwarding Attachments

Please be aware that Google imposes limits on the amount of email you can send through your Gmail account. But I found that I can't get around forwarding or opening attachments in my other email app so I went to my gmail account and had all my other emails forwarded to my gmail (a setting in gmail) so that I can open and forward attachments on my droid. I've enjoyed it until I realized that I couldn't see attachments. This is great for saving reference emails, converting conversations into notes, and even jotting down quick thoughts that you want to flush out later. Email is free email client app and very safe. Using this code snippet, user would be able to send an email with attachment through Outlook, Yahoo, AOL, HOTMAIL and Gmail. Gmail is an easy to use email app that saves you time and keeps your messages safe. Google allows users to search the Web for images, news, products, video, and other content. Type the email address you wish to forward your mail (e. When a text message is forwarded to an email address, it isn't formatted. Since Windows 10 launch I've been using the mail app each day to keep on top of my emails, deleting them as I go. Please do as follows. However, when I send the same message in Outlook with that same 8mb attachment it fails. Gmail accounts has very low sending limits. Not sure if 4. This is because the Gmail app does not include the sender's email address in the headers when forwarding the message. Securely connect your Gmail account to your Clio account and log emails with attachments to the right matter within seconds. Persistent Access Controls Access revocation, expiration, disable forwarding, and attachment watermarking give you persistent control, wherever your data is shared. To access this setting, open Gmail in your web interface, click the gear menu, select Settings, and click the Forwarding and POP/IMAP tab — or just click here. Gmail send from. The Boomerang app is more powerful than the included Gmail and other email apps. Upload options. There is no limit to the number of attachments allowed per message, as long as you do not exceed the 25MB size limit. Give your eyes a rest with the dark theme. This includes the ability to password protect emails, unsend messages. If you are using Exchange or the Outlook Connector you could be experiencing sync issues between Outlook and the mail server. Google Gmail. 11 ----- - Change top/bottom popup to up-line and down-line arrow icons - Change default for. Just now, I discovered that the missing emails were in All Mail but did not appear in Inbox. Why am I unable to send an attachment with Outlook via SMTP that I am able to send via Gmail / Google Apps?. How To Forward Multiple E-mails at Once in Gmail Posted by Jamie on May 15, 2019 Although texting and social media sites have become ever-more popular as ways to communicate, when it comes to business and getting work done, email is still the king of the communications world. Email attachments disappear when sent to others Whenever I send an attachment through Outlook, the recipient receives the email without the attachment although they sometimes say that it got renamed to winmail. Before you connect to your Gmail account from Outlook on the web, or add a Gmail account to Outlook, you need to prepare your Gmail account. Check the box next to My outgoing server (SMTP) requires authentication and select the radio button next to Use same settings as my incoming mail server. However the mail app is obviously missing quite a few features that the web app does not, so I logged onto outlook. I tried the K9 app because supposedly you can forward using that app, but it still did not work for forwarding. However, sometimes you may receive some email messages with attachments inserted in the messages’ body, which makes the attachments much visible and not easy to ignore. This is to avoid spammers and enforce some security policy. It will then automatically mark the email as read and then move it to a folder you specify. app, right-click on a message and select Forward as Attachment. com: Mobile Apps for iPhone and Android, Toolbar with Mail Notification, Browser optimized for use with mail. Gmail uses end-to-end encryption to secure all the emails you send. Email Attachments To Your Dropbox. When they forward an email to their assistant that has a PDF attachment, the attachments are corrupt and cannot be opened. Shop millions of closets—and sell yours too!. If you use Yahoo Mail, iCloud, Outlook, or another email service, you'll either have to go without Inbox or forward your messages to a Gmail address. Experience room-scale VR. Getting started with iPhone email in 3 steps. Email Studio is a Gmail toolbox that includes Mail Merge, Email Scheduler for sending emails later, Auto Responder for sending smart auto-replies and Email Forwarder for auto-forwarding emails to another address. Don't bother looking in winmail. A feature sometimes missed by Outlook users switching to Gmail is the ability to attach emails to a new message. Using the keyboard, enter the email address of the recipient. Email programs usually only put one restriction on attachments: maximum file size (25 MB in the case of Gmail). Even though AOL does not directly provide this feature, you. The app allows you to create a group from the contacts on your iPad or iPhone, then you can select the group within almost any app, as you would a regular address book contact. Every email client gives its users the ability to forward an email message, and Gmail is no exception. Select Disable Forwarding in the Forwarding section. Korea Singapore Hong Kong. I have also tried sending different files from Safari, and another PDF program, with the exact same results: they "appear" to send, but don't. For further details on how to set up and edit PDFs, check out this Tech Junkie guide. Gmail is a web-based email service from Google. Hello, I had configured Gmail in Outlook 2007. However, he always forwards me the emails inline, not as an attachment, which makes it impossible for me to reply; I can only compose a new mail to the original sender. It would be great to be able to forward invoice attachments to Xero's file inbox without having to download and re-upload the document. This solution is not free, but it is one of the best choice if you have a large volume of emails to transfer. I've got McAfee running on Vista and can't open any attachments. You can forward an email to a card, any attachments will be attached to the card. General Help Center experience. To do so, go to Gmail account settings and choose Allow less secure apps. ) This will stop your Gmail syncing into the Gmail app which has a two fold effect. Use Gmail Search Operators to Quickly Find Old Emails in Gmail Gmail search operators can be very useful when you are searching for a particular email in your inbox. Not in Gmail, where you can forward an entire conversation in one elegant go. If you click that you can directly attach file. It makes communication fast, light and mobile-friendly. I logged into that account on my iPhone and saw that I had received the email, with 8 attachments. Both Gmail and Google Apps for Gmail support aliases thus allowing you to maintain almost an infinite number of email addresses per user. How to Forward Email to Gmail. Persistent Access Controls Access revocation, expiration, disable forwarding, and attachment watermarking give you persistent control, wherever your data is shared. If you don’t use it, you won’t know what you’re sending. So is Gmail HIPAA Compliant? As of September 2013, the answer is that, yes, Gmail can be used as part of a HIPAA-compliant organization! However, only the paid version provides the features you need for HIPAA compliant email. Messages that are forwarded will appear to be forwarded from you. Instead of just opening a reply draft or asking you who you want to forward the email to, you'll be asked if you wish to include or remove any attachments in the reply or forwarded message. Since Windows 10 launch I've been using the mail app each day to keep on top of my emails, deleting them as I go. If you choose No SMS passcode, recipients using the Gmail app will be able to open it directly. While having. The app allows you to create a group from the contacts on your iPad or iPhone, then you can select the group within almost any app, as you would a regular address book contact. All you need is your email login and password and the mail app is ready to use. As we work to make this page more accessible to screen readers, please contact us at [email protected] Tap Save Draft. Here is how it looks like: (The attachment PDF is actually sent, if you right click the e-mail and select 'View Attachments', then you will be able to view the PDF. ISSUE: In Outlook 2016 for Windows, a document is scanned and emailed as an attachment. All other applications show attachments as they should, no changes made to email accounts or passwords or anything like that. Jun 27, 2019 · Meanwhile, confidential mode prevents recipients from forwarding, copying, printing, or downloading their content or attachments. Attachments don't appear in the Mail app is first installed it is set by default in the Trust Center Settings to not download images and attachments within email. Your iPad's mail app supports the following:. Scans to Email being received but no attachment. The problem is that on my device, an HTC Desire with Froyo, Gmail sends the actual email, but not the attachment, even though I see the attachment when the Gmail app starts as attached. If you are using Exchange or the Outlook Connector you could be experiencing sync issues between Outlook and the mail server. Let's create a filter by setting [email protected] Gmail currently doesn't provide an end-to-end encryption component, or does it prevent recipients from forwarding your email. When I look at the same mailbox using Gmail webpage, I see the identical mails with message body intact so I know that it's not a problem with the mails or the mailbox itself. Note: When you send attachments via e-mail, the messages need to be encoded to be accepted by the receiving system. Why It’s Important to Learn How to Encrypt Email Attachments. so my hand phone not open because shew massage type currect email address how can solve t. Sending emails to this person with attachments from our domain makes it to their ISP and can be read by logging into their webmail fine, attachments and all, however when they then sync Windows Live Mail with their ISP to download the email the attachment does not show. Click the three dots next to the reply button in the upper right-hand corner of the email window. Gmail send from. This is great for saving reference emails, converting conversations into notes, and even jotting down quick thoughts that you want to flush out later. I have also tried sending different files from Safari, and another PDF program, with the exact same results: they "appear" to send, but don't. In the above example, to make the table compact, the form inputs are divided into 2 columns. Use Pro ($2. Fortunately, you should be able to find the source of this problem with a little troubleshooting, and the most common causes of missing mail are easily fixed. Sending emails to this person with attachments from our domain makes it to their ISP and can be read by logging into their webmail fine, attachments and all, however when they then sync Windows Live Mail with their ISP to download the email the attachment does not show. You can use words or symbols called search operators to filter your Gmail search results. Note: Some attachments can be seen or shared, but not saved to Google Drive. Yes, we can automatically forward Gmail to another email. Using filters , you can even forward messages that meet certain criteria to external addresses , but the broad "forward-everything" approach is useful if you'd rather not take a piecemeal. Chances are high that you've recently received a phishing email, even if you didn't notice. You can follow the question or vote as helpful, but you cannot reply to this thread. I have other Mail applications and they are updated instantly. Click Include original attachments. How To Automatically Forward Gmail To Another Email - Enable Gmail Forwarding. However, sometimes you may receive some email messages with attachments inserted in the messages’ body, which makes the attachments much visible and not easy to ignore. 15 GB of storage, less spam, and mobile access. I found that the app can't forward the attachments while. As such there is a check box to allow for this. But this limitation is subjected upon us by email servers which will reject mail exceeding a certain size. If you are unable to view or open an attachment, please review this document to verify that the file type is not blocked. Email attachments are also limited to 25MB in Gmail compared to 100MB in Outlook, but the use of Google Drive or OneDrive can overcome the limits of either one. This is a serious issue which Microsoft should look into for Windows phones. For short messages and answers, this is a quick way to get things done without crafting an elaborate reply. Thunderbird is a desktop email client from Mozilla, a nice free alternative to Microsoft’s Outlook. Leo says it's normal for attachments to not go along for the ride when forwarding email. I thought it would be helpful to write up a tutorial on how to send emails with Gmail as the provider using Python. I get nothing. If you are using Exchange or the Outlook Connector you could be experiencing sync issues between Outlook and the mail server. Question: Q: how to download attachments from gmail app in iphone I have installed gmail app in my iphone 6+. Download are some of the best Google add-ons. Add text if desired, then tap the MMS button to send your image with your text message. But I don't understand which type I get as the attachment. Forwarding email as an attachment, unfortunately, isn't one of them. As this is an external client, I couldn't obtain enough info about their way of working, but I managed to get the same mail forwarded to my external e-mail address of Google Mail (Gmail. If you delete or change your email account settings, previously downloaded emails might be removed from your iOS device. With time, the size of your inbox increases and it becomes really difficult to remember whether you have a specific email saved in your inbox or not. This wikiHow teaches you how to forward emails using Gmail. Download a photo from inside an email. Gmail was released in beta with an invite system and was not open to the general public until February 2007. When new email arrives in Gmail account, forward email with attachments to Office 365 Outlook. com, we also offer our Mail Collector Service, which allows you to manage multiple email accounts from one easy platform. With this process I was able to attach file, it display the full name and can open it. Hackers usually forward all emails to their own accounts and since this feature is not widely known or used, people rarely realize that someone else is reading their email. After pressing the clip icon in Gmail app I choose not to use the built-in File Manager app but another I downloaded having similar features (I used "File Manager +" but any other can do the trick). Tulyaganov also confirmed to WIRED that Ugly Mail also doesn't store, save, or transmit any data from your Gmail account or computer; everything takes place on the user's end. Apps for phone and tablet; and has a Gmail transfer tool. When they forward an email to their assistant that has a PDF attachment, the attachments are corrupt and cannot be opened. AirMail is $9. View Virtru-encrypted emails directly in Gmail. > mail client to setting forward just as gmail,hotmail. Its not a case of me not being able to open attachments but its more like the mail never had attachments. 5 on my personal laptop and as advised on online blogs I copied certain files (mainly the 'data' folder and mail files and ini file) and replaced on my personal laptop. Forwarding email as an attachment, unfortunately, isn't one of them. It looks like Google is rolling out the interface widely, as several. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. com, Exchange Server, Office 365, Yahoo, Gmail, etc) and is free for personal use. Get the word out with email, social ads, and make your life easier with automation. I will just see a blank email. Google will keep this deleted Gmail in the trash for another 30 days or until you purposefully clear the Gmail Trashbin. Also, please subscribe to our DigitBin YouTube channel for more important updates. In July of 2009, it finally dropped its beta status. Download an attachment. edu email account will be saved in your university mailbox; Select Save. Just click the link "View", and then the PDF is open in your web browser. Some photos are sent inside an email message, and not as an attachment. If you use the Gmail app, you’re already familiar with Smart Reply, which allows you to reply with a short, AI-suggested message. Not due to logo or anything else misrepresenting an attachment and the load remote images setting in Settings is always on. Here's a look at how to set up your Gmail account in Yahoo Mail. Email Attachments Are Not Showing In It And IPhone 4 With IOS 5. Also, when I open the Yahoo attachment through the same email on my laptop the attachment reads "PDF" and shows the Adobe symbol. Tap Download. This will preserve your Zap setup, but your Zap will not be running until you've reauthorized to a Google-approved app. If a Zap connecting your consumer Gmail to an approved app is not re-authorized by June 26, 2019, you'll receive errors about not being able to connect before those Zaps are automatically turned off. The company is bringing to the flagship Gmail service many (but not all) of the features it trialed in Inbox for Gmail, and adding a few new ones, too. Thankfully, as the tablet runs the Android operating system, you can install Gmail manually and get it to work completely. There are many possible reasons for some of your mail going missing. As always, take a look at reviews before installed, and let me know if the addition of a new PDF Reader helps with this. A lot of our users are complaining about forwarding emails with attachments in outlook 2016. Manage multiple accounts with the best email client for Windows 2019. The "Gmail" menu, available by touching the Gmail icon in the upper left corner of the screen, allows you to view your Gmail accounts, access the different tabs in your inbox and view messages by label. previous online entries from 2016 showed that this could be caused updates. On your Android phone or tablet, open the Gmail app. It’s a great app, but it’s never been able to win me over for day-to-day usage. We can start by blaming malware. the logo of the Gmail app homepage is seen on the screen of an iPhone in front of a computer screen. If you need to disable the Gmail Preview pane, click the Labs option. In addition to forwarding emails, Gmail also enables its users to forward any attachments the. - Option to go to last opened folder on next start. You won’t regret this move. For web-based services like Yahoo!, Gmail accomplishes this by allowing you to forward all the messages you receive to any other email address you choose. I've had the same issue as described above ever since I got my HTC Desire with Android 2. As such there is a check box to allow for this. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Attaching any file to an email. It can now also be opened. Let’s talk a bit more about Gmail’s best features and why, if you’re not already using Gmail, you might consider starting. When you attach a file to a message that's formatted as plain text in Microsoft Outlook 2016, the attachment does not appear in the Attached line in the message header. It explains how to send emails from Gmail and Outlook using Excel VBA. Whether you need a clutter-free mailbox, added customization, different views for deals, receipts, and attachments, or even more storage, we’ve got you covered. How to Attach And Forward Files and Photos in Gmail Get to know about easy steps to resolve the issue when you are unable to add attachments to e-mails in Gmail® using Google™ Chrome by. Solution: To forward the email with attachment in Windows Phone you have to first download the attachment and then when you are forwarding the email attach the files. As far as I remember this not RFC-compliant winmail,dat b***** is done by outlook when it sends in it's own, proprietary RTF format instead of text/plain or text/html that every client understands. How can i copy from youtube -songs- and forward to my email and send them to somebody as an attachment? Whats apps forward to email. In this case, it is assumed that postfix is not accessible to the outside world via SMTP. Gmail is a web-based email service from Google. Unable to send email with attachments from my app using intents (Gmail) Why attachments are not sended? Gmail 5. At the bottom of the message, click Send. No forwarding with my account, look at gmail at gmail. The limits are not applied at any set time of the day and the user may have to wait up to 24 hours before the limits are reset automatically. I confirm to have the same problem which I find very annoying. But it’s also not your only option. I've suspected it occasionally, ever since I began to use Gmail. If you've any thoughts on Solution: 'Message Blocked - Your message to @gmail. If the email is forwarded from the Mail app, the attachment still doesn't appear in Mail app. This is because Google has turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and. If you are including any attachments, make sure to mention it in the text of your email. Lately I have had a problem with not receiving quite a few emails with attachments that are directed to my Google apps gmail account. Learn more about Google Drive attachment sharing settings. At this time, most safari users can right click on the attachment and save the attachment. Whether that’s to help curb spam or simply because it’s not an. Letters left in the "drafts" box become truncated 2. More info Download: PDF Postman: Send secure email messages and file attachments from Microsoft Outlook with PDF Postman. Check to see if your Gmail account is setup with IMAP enabled. I cannot see a common link between them, though most -- not all-- of the lost mails seem to have multiple addressees or attachments. On your Android phone or tablet, open the Gmail app. How can i copy from youtube -songs- and forward to my email and send them to somebody as an attachment? Whats apps forward to email. Plain text or HTML e-mails are allowed, but must be less than 100k in length. Please do as follows. A couple Google searches found this used to be an issue with iOS 7. If you are using Exchange or the Outlook Connector you could be experiencing sync issues between Outlook and the mail server. Gmail attachment limitation is 25MB. When they forward an email to their assistant that has a PDF attachment, the attachments are corrupt and cannot be opened. The drop-down menu will give you options to pause the message for a few minutes, hours, or days. How to download all attachments from a gmail thread but it’s too time consuming to download one attachment at a time. Some photos are sent inside an email message, and not as an attachment. I only see the option to download to that folder or to my Google Drive. I have earlier used gmail app on Android phone and there it was very simple to download or send an attachment but iphone seems to be tricky. Multipurpose. You can keep all your important messages, files and pictures forever, use search to quickly and easily find anything you're looking for, and make sense of it all with a new way of viewing messages as part of conversations. the logo of the Gmail app homepage is seen on the screen of an iPhone in front of a computer screen. Delays updating mail app also connection problems This App used to be good, but do not know what has happened recently 🙄 The app now takes ages to update when an email is received. Extract mail attachments from your Gmail mailbox. All attachments in messages are removed and discarded - this means no sending files to an inbox. The latest versions of both Chrome and Firefox support this technology flawlessly; however, Safari does not. Need help? Fly on over to our Help Center or forum. The latest Tweets from Gmail (@gmail). Don't bother looking in winmail. Tutorial to Send Zip File from iPhone and iPad to Gmail, Mail, OneDrive: iOS 10 or above. No forwarding with my account, look at gmail at gmail. So, I received an e-mail with a picture as an attachment. Any questions on attachments? If you have any questions on adding attachments, or about Mail in general, drop them in the comments! Updated August 2019: Updated for iOS 13. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. But this limitation is subjected upon us by email servers which will reject mail exceeding a certain size. BlackBerry Priv top tip: Turn off Gmail sync if you're using BlackBerry Hub. How to forward email as an attachment in Gmail. But do not worry, Gmail let’s you un-send an email if you send it by accident or suddenly remember you forgot to add an attachment. They do not store your Gmail password, in fact, they never know what it is to begin with. Go to More settings and select the Outgoing server tab. However, that feature has since been retired, and as of May 2019 there do not seem to be any apps that have this feature on the app store. Images always seem to display in the Android app independent of this setting. Email forwarding: This is another useful feature offered by the Gmail team which allows us to forward any email coming into our Gmail account to any other account. Backup and sync solutions for G Suite, Office 356, Egnyte, Box and Dropbox for Business. I believe the fact that 3 different accounts show the same result eliminates the possibility of corrupt Outlook profiles. Visit your other email provider’s help center to find out if automatic forwarding is available and how to set it up. Book conference rooms and track RSVPs for meetings right from your calendar. Gmail attachment limitation is 25MB. You can easily set up gmail in that if you prefer desktop email apps. To encrypt messages, Gmail users must install an extension in Chrome. Google Pay is the fast, simple way to pay on sites, in apps, and in stores using the cards saved to your Google Account. It is a known issue by default that Microsoft Outlook 2010 (with Google Apps sync of MS Outlook) will disallow sending attachments greater than 20 megabytes. (If you don't see All Mail along the left side of your Gmail page, click the More drop-down menu at the bottom of your labels list. Click Include original attachments. If you need to send attachments in the message that cause it to be larger than 25MB, you can insert files from Google Drive instead. It’s easy to start and easy to grow when you choose what Forrester Research* says is "the strongest brand and market share leader: [DocuSign] is becoming a verb. Click the gear button located in the upper right corner (Options > Mail Settings). The first possibility is using only built-in features of Gmail and is more easy to setup. On your computer, go to Gmail. Messages that are forwarded will appear to be forwarded from you. Plain text or HTML e-mails are allowed, but must be less than 100k in length. I need help deleting an old email address above my signature. Note: This feature only works well in enterprise environments that use a Microsoft Exchange Server. All your data is stored on your mobile device, not in cloud. It's free to get started. Folders are available by swiping in from the left, and you can. 2, and it happened already with the factory version of Gmail app, and continued to happen after I updated the Gmail app to latet version on Android Market(Google Play). In the Mail app on your Mac, select the message you want to send as an attachment. In Gmail, open the suspicious message. Jun 27, 2019 · Meanwhile, confidential mode prevents recipients from forwarding, copying, printing, or downloading their content or attachments. I can reply, compose and even forward emails that have attachments. If you are experiencing problems sending or receiving email using an email client, you may need to troubleshoot your account settings. - Truncate description enough to make room for link at end Version 2. Select the Forwarding and POP/IMAP tab. With the Gmail app you get: • An organized inbox - Social and promotional messages are sorted into categories so you can read messages from friends and family first. But I don't understand which type I get as the attachment. Did look to see if you have the latest update for your Gmail app? If the recipient receives the attachment, is it not the essential that matters?. Sign-up for a GMX email account and discover how you can send large attachments, archive unlimited correspondence and combine multiple email accounts into one easy-to-use interface. No forwarding with my account, look at gmail at gmail. 15 GB of storage, less spam, and mobile access. Forwarded messages appear as messages that are forwarded by you. Yahoo Mail delivers all the popular Mail features that have made it a favorite, along with Windows features to keep you even more connected. Hope you solved “Email address Rejected by the server on iPhone or Relaying denied ” or “Cannot Send Mail” problem to access your Mail from iPhone, iPad and iPod touch. Click on Download complete item including attachments (this will tell Outlook to download all emails with content and attachments). To configure your Gmail account in IncrediMail, please follow these simple steps: Click here to open the Gmail web-site. The company is bringing to the flagship Gmail service many (but not all) of the features it trialed in Inbox for Gmail, and adding a few new ones, too. MailShot is not designed to create emails but it makes an easy job creating groups for your emails. email address is ok; is not blocked? I know my email address but my handset not support my email. But it’s also not your only option. kindly tell me the way to download the attachments in gmail app. Check the attachments container for both the email and the attachments. com where they could obtain an email address containing the new domain. Why are the images in my email not showing up in Gmail? Create Email Marketing Updated on August 6, 2018 Google previously did not allow images to load without permission from you. so pls tell me how to forward a mail (gmail) with the attachments?. In MAIL app under the gmail account I get the email but there is no sign of the attachments. He can also check to make sure he's not forwarding just plain text, and he could try a different browser as well. Let's review how to properly forward an email from iOS Mail app in order to pass it along to another email address, so that you can be sure you're using the feature as intended. You can forward an email to a card, any attachments will be attached to the card. Gmail: Gmail is a popular email service provider with over billion active users. You'll find out when you hit send. This doesn't work - even when you press "include attachments", the pics are still missing when receiver gets it. When you reply to a message that has been forwarded, the reply will be sent to the address the message was forwarded from, not to the original sender. As this is an external client, I couldn't obtain enough info about their way of working, but I managed to get the same mail forwarded to my external e-mail address of Google Mail (Gmail. I wanted the picture on my work desktop, so I forwarded the e-mail to my work account. As such there is a check box to allow for this. Email Studio works inside the Gmail website and the Gmail App for Android. Solution: To forward the email with attachment in Windows Phone you have to first download the attachment and then when you are forwarding the email attach the files. Try selecting the bracketed ellipsis [. Its not a case of me not being able to open attachments but its more like the mail never had attachments.